What is Your Cancellation Policy for Group Swimming Lessons

Group classes must have at least 3 swimmers enrolled to be held. In the event that the class does not have 3 full-time participants, it will not run. You will have the option of forwarding your registration to a future session, receiving two private lesson vouchers to be used at or your pool or at the Splash Swim School, or a full refund. Private lesson classes will not have the option of vouchers, instead, the credit can be used toward future private lessons or a full refund. The vouchers are valid for one year.

Parent Tot classes will not have the option of a voucher.  You can apply your registration to a future session or receive a refund.

How do I register

Select your Neighborhood Pool and choose the lesson you wish to register for.

How do I know which level to enroll my swimmer for?

Click here for our Placement Wizard.

What time are my group lesson classes?

Generally, group lesson classes take place 1-2 hours before your neighborhood pool opens. Because our lessons are participation based we cannot confirm your lesson time until 5pm the Saturday prior to each lesson session. You will be emailed and/or called with that information.

How do I register for private or semi-private lessons?

To purchase your lessons, select  your Neighborhood Pool and find the lesson page. The pool manager will contact you after they receive confirmation that the class has been purchased. You will work with them to find a time that works for you and an instructor.

What if there aren’t enough kids to hold the level I want my swimmer sign-up for?

Group classes must have at least 3 swimmers enrolled to be held. In the event that the class does not have 3 full-time participants, it will not run. You will have the option of forwarding your registration to a future session, receiving two private lesson vouchers to be used at or your pool or at the Splash Swim School, or a full refund. Private lesson classes will not have the option of vouchers, instead, the credit can be used toward future private lessons or a full refund. The vouchers are valid for one year.